Gold Icy Bubble Letter Initial Necklace

FAQS

WHAT MATERIALS DO YOU USE?

We use only high-quality materials to ensure every piece is both beautiful and durable. Our collections feature stainless steel and gold plating; often adorned with natural gemstones, freshwater pearls, or cubic zirconia. All of our jewellery is nickel-free, hypoallergenic, and designed for long lasting wear.

Is this product covered by warranty?

Yes! All our products come with a 90 day warranty for peace of mind.

How is the jewellery packaged?

All orders come beautifully packaged in our illusive pouches, which you can keep and store your piece in to keep it safe.

You can also upgrade to our luxury gift box — perfect for gifting (or treating yourself!).

How should I care for my jewellery?

To keep your pieces looking their best, store them in a dry place, avoid contact with perfumes or lotions, and clean them gently with a soft cloth.

Is your jewellery ethically made?

Yes — we partner with trusted suppliers who uphold ethical and sustainable production practices.

Can I cancel or change my order?

If you need to make changes, please contact us as soon as you have placed your order. We’ll do our best to accommodate, however we can't guarantee that we'll see the request before preparing your order for shipment.

How can I contact customer support?

Email us anytime at hello@illusivejewels.com. We’re happy to help!

About us

Jewellery has always been my thing.

From loving piercings as a teenager to stacking my jewellery everyday, I loved the way accessories let you express who you are. While others saw piercings and tattoos as “too much”, I felt confidence and I wanted to create pieces that made girls feel that too. I started this brand at 19 with a mission to bring personality and self-expression into every piece.

We’re here for the girls who deserve to stand-out.

Our pieces are for those who love colour, chunky details, statement designs, and jewellery that actually feels like you. We care about quality, inclusivity, and self-expression over following trends. Whether it’s your first piercing or your tenth ring stack, we want you to find something that you'll love, forever.

Born online, based in the UK — and growing fast.

What started with piercings has expanded into full collections loved by our girls across the UK. We’re proud to be women-led, creating jewellery that empowers women to be their most confident selves. We’re full of big ideas — think pop-up shops, local events, and plans to bring our jewellery to every girl who’s obsessed with creating cool looks with their accessories.

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Gold Icy Bubble Letter Initial Necklace

Gold Icy Bubble Letter Initial Necklace

WHAT MATERIALS DO YOU USE?

Is this product covered by warranty?

How is the jewellery packaged?

How should I care for my jewellery?

Is your jewellery ethically made?

Can I cancel or change my order?

How can I contact customer support?

Jewellery has always been my thing.

We’re here for the girls who deserve to stand-out.

Born online, based in the UK — and growing fast.